JOHN ROE GROUP, YOUR FAMILY RUN BUSINESS FOR OVER 55 YEARS IN HUMBERSIDE
AFTERSALES
Peace of Mind Roadside Assistance with John Roe Group
Enjoy peace of mind with full breakdown cover from Toyota and Lexus Roadside Assistance.
AFTERSALES
We work with the AA to provide expert support, whenever and wherever you need it.
Every new and approved used Toyota includes complimentary Roadside Assistance, starting with at least 1 year of cover.
Depending on your vehicle’s model and engine type, you could enjoy up to 5 years of complimentary cover—so you can drive with confidence.
Comprehensive Coverage
Every plan includes home start, full recovery, onward travel, breakdown and a courtesy car if needed.
Unlimited Callouts
Unlimited callouts with no extra fees.
Incredible
Value
There are no hidden costs- your first year is included with every new or used Toyota, and renewal is just £99 per year.
Complete Flexibility
Includes onward travel and alternative transportation arrangements when needed. Vehicle cover also means that coverage is extended to any driver of your vehicle, not just the owner.
How long am I covered by Roadside Assistance with my new Toyota?
Every new and approved used Toyota includes complimentary Roadside Assistance, starting with at least 1 year of cover.
Depending on your vehicle’s model and engine type, you could enjoy up to 5 years of complimentary cover—so you can drive with confidence.
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All new Toyota cars (excluding EVs, vans, and pick-ups) are covered for 1 year.
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New Toyota EVs include 3 years of Roadside Assistance.
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New Toyota vans and pick-ups include 5 years of Roadside Assistance.
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Used Toyota vehicles are covered for 1 year.
AFTERSALES
What's included with Roadside Assistance
24/7 breakdown in UK
Our roadside assistance team will get you back on the road as quickly as possible.
At home
We'll come to you if you car won't start in the driveway.
Recovery to any UK destination
If we can't fix your vehicle on the roadside, we'll take it to your preferred location or your local John Roe centre.
Onward travel support
If repairs take longer than 3 hours, we'll arrange alternative travel options or provide a complimentary replacement vehicle for up to 48 hours.
Emergency overnight acoomodation
It’s more than just a car or van, we’re here for your business:
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24/7 roadside assistance
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Local point of contact, nationwide cover
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Guidance on wholelife costs or total cost of ownership
Roadside assist coverage in 40 European Countries*
Whether you're driving in France, Spain or beyond, you'll have roadside support wherever needed.
Specialist Electric Vehicle (EV) cover
Our expert technicians provide dedicated breakdown assistance for Hybrid and fully electric models.
WHY BUY FROM
JOHN ROE GROUP?
John Roe founded his business in 1969 when he opened John Roe Motor Sales in Grimsby. Two years later, he was awarded the Toyota franchise and sold 80 new cars in his first year as an official Toyota dealer.
Our heritage has shaped the way we run the business, so rather than simply inviting customers to buy a car from us, we instead ask you to be part of the family. This highlights the focus we have on looking after you with what we believe to be the highest standards of care and service you will and anywhere in the motor industry.